EVENT AND VENUE MANAGEMENT: MINIMIZING LIABILITY MINIMIZING LIABILITY THROUGH EFFECTIVE CROWD MANAGEMENT TECHNIQUES
JE’ANNA LANZA ABBOTT and MORGAN W. GEDDIE
Conrad N. Hilton College, University of Houston, Houston, Texas
Events are part of a booming industry that continues to grow both domestically and internationally. This increase in popularity has lead to larger and more diverse attendees, making crowd management and crowd control a necessary and integral part of the planning process for any event. This study explores the significance of crowd management and crowd control. It discusses the need for proper operating procedures and the impact of inadequate crowd managment and control. The study also provides and analysis of recent legal opinions depicting both adequate and inadequate crowd management techniques.