Liverpool’s Big Eurovision Welcome 7 May 2023 — Incident Report
Crowd Incident · Event Case Note

Liverpool’s BigEurovision Welcome

During the free ticketed opening event for Eurovision 2023, attendee reports described crowd-control problems before or around the start of the show. The council said the site was within capacity and that there were no serious medical incidents.

Date07 May 2023
LocationLiverpool, UK
FatalitiesNot verified
Sources18
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What happened

During the free ticketed opening event for Eurovision 2023 in Liverpool, multiple attendees and PA-sourced reports described crowd-control problems before or around the start of the show, with people reported as crying, fainting, distressed, unable to move freely, and being helped out over barriers. Liverpool City Council said only a small number felt uncomfortable, that they were assisted, that there were no serious medical incidents, and that the site was within capacity.

Incident name: Liverpool’s Big Eurovision Welcome. Sources also use The National Lottery’s Big Eurovision Welcome and Eurovision welcome party / welcome concert.

Date: 07/05/2023. Contemporary sources describe the incident as occurring on Sunday 7 May 2023.

Where and what is verified

Location: The event was described as The National Lottery’s Big Eurovision Welcome at St George’s Plateau / outside St George’s Hall / the area in and around St George’s Hall, Liverpool city centre, Liverpool, England, United Kingdom. Exact source wording varies by outlet.

Reported injuries: Not verified. Reviewed sources report people “crying”, “fainting”, “distressed”, and being helped out of the crowd, but I did not find a source giving a verified injury total. Liverpool City Council said there were “no serious medical incidents.”

Reported fatalities: Not verified. I did not find any reviewed source reporting a fatality linked to this incident. Liverpool City Council said there were “no serious medical incidents.”

Review disputed details →

Evidence Snapshot

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References Used
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News Articles
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Website Sources
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Disputed Details

Event Timeline

9 March 2023
Pre-event announcement stated that up to 30,000 tickets would be made available for the outdoor party outside St George’s Hall.
7 May 2023
The National Lottery’s Big Eurovision Welcome took place in Liverpool city centre as a free ticketed opening event for Eurovision 2023.
8–9 May 2023
Media reports carried attendee accounts of crowd pressure and people being helped out. Liverpool City Council issued a statement saying there were no serious medical incidents.
14 May 2023
Merseyside Police issued wider Eurovision-week thanks, saying the nine-day event passed safely and without major incidents overall.

What sources described

🎟️
Free ticketed event
The welcome event was described as free and ticketed.
📍
St George’s area
Sources place the event at St George’s Plateau / outside St George’s Hall.
⚠️
Distress reported
Attendee accounts included crying, fainting, distress and difficulty moving.
Official response
Liverpool City Council said people were assisted and there were no serious medical incidents.
⚠️ Verification note Injury, medical treatment and assistance totals were not verified in the reviewed source set.

Conflicting Information

The source set contains several areas where attendee accounts, media reports and official statements do not fully align.

Disputed Detail
Whether the crowd situation amounted to overcrowding / unsafe crowding

The reviewed sources give different accounts of this detail.

Source 1

Attendee and PA-based reports said people were crying, fainting, distressed, unable to move, and being helped over barriers.

Source 2

Liverpool City Council said there was no danger, no serious medical incidents, and the site was comfortably within capacity / under capacity.

Both sets of claims relate to the same event on 7 May 2023.

Disputed Detail
Number of people affected / assisted

The reviewed sources give different accounts of this detail.

Source 1

Official statement refers to “a small number” of people who felt uncomfortable and were helped out.

Source 2

Eyewitnesses reported seeing “at least 20” people pulled out in one area and another person said they saw “around 40” people helped over barriers.

No official numeric total located in reviewed sources.

Disputed Detail
Crowd size wording

The reviewed sources give different accounts of this detail.

Source 1

Pre-event Liverpool Express material said up to 30,000 tickets would be made available / nearly 30,000 would be welcomed.

Source 2

Multiple post-event sources said over 25,000 or 25,000 attended / watched live.

This may reflect the difference between planned capacity/ticket availability and reported attendance, but the sources do not explicitly reconcile it.

Unverified Details

The following details were not verified in the reviewed material.

Not verified
A verified total number of people medically treated.
Not verified
A verified total number of people assisted out of the crowd.
Not verified
Any verified fatality linked to this incident.
Not verified
A single definitive official attendance figure for the event.

References

Reference cards below list the sources included in the incident note.

01
ITV News Granada · News Articles
People 'assisted' from crowd at Eurovision Big Welcome concert in Liverpool after safety fears
8 May 2023
Reports that fans were helped out of the crowd at the Liverpool Eurovision welcome event; includes attendee accounts of crowd pressure, fainting, distress, and an official Liverpool City Council statement saying a small number were assisted and that there were no serious medical incidents.
Visit Source →
02
Ellie Harrison / The Independent · News Articles
Eurovision: Fans ‘assisted’ from crowd at welcome concert in Liverpool after safety fears
9 May 2023
Reports attendee accounts of crowd-control problems at St George’s Plateau, including crying, fainting, inability to move arms, and at least 20 people pulled out in one area; also carries the official statement that there were no serious medical incidents and the site was under capacity.
Visit Source →
03
PA Media / STV News · News Articles
Fans hit out at ‘horrendous’ crowd control at Eurovision welcome party
8 May 2023
PA-based report stating that fans described crowd-control issues at The National Lottery’s Big Eurovision Welcome on St George’s Plateau, with reports of crying, fainting, and difficulty moving.
Visit Source →
04
Max McLean / The Standard · News Articles
Fans hit out at ‘horrendous’ crowd control at Eurovision welcome party
8 May 2023
Reports that some people were said to have fainted during the welcome event and repeats PA-sourced attendee concerns about crowd conditions.
Visit Source →
05
PA / Jersey Evening Post · News Articles
Fans hit out at ‘horrendous’ crowd control at Eurovision welcome party
8 May 2023
Another PA-based report matching the same incident, venue, date, and attendee claims about crowd-control problems, crying, fainting, and people leaving the event.
Visit Source →
06
Liverpool Express / Liverpool City Council · Website Articles
Update on The National Lottery’s Big Eurovision Welcome Event
8 May 2023
Official post-event statement from Claire McColgan saying the event was free and ticketed, that safety experts said nobody was in danger, that there were no serious medical incidents, and that a small number of uncomfortable attendees were helped out before the show started.
Visit Source →
07
Liverpool Express / Liverpool City Council · Website Articles
Huge Eurovision Outdoor Party Announced!
9 March 2023
Pre-event announcement stating that The National Lottery’s Big Eurovision Welcome would take place outside St George’s Hall on the evening of 7 May 2023 and that up to 30,000 tickets would be made available.
Visit Source →
08
Liverpool Express / Liverpool City Council · Website Articles
Tickets to go on sale for The National Lottery’s Big Eurovision Welcome
3 April 2023
Pre-event ticketing announcement confirming the 7 May date and describing the event as The National Lottery’s Big Eurovision Welcome.
Visit Source →
09
Liverpool Express / Liverpool City Council · Website Articles
Acts announced for The National Lottery’s Big Eurovision Welcome
24 April 2023
Pre-event line-up announcement stating the event would be held outside St George’s Hall on Sunday 7 May and would welcome a crowd of nearly 30,000.
Visit Source →
10
Liverpool Express / Liverpool City Council · Website Articles
Free Park-and-Ride service for Eurovision Welcome Concert
4 May 2023
Travel advisory for attendees confirming the event date, describing it as The National Lottery’s Big Eurovision Welcome concert, and giving operational travel details for the opening event.
Visit Source →
11
Network Rail Media Centre · Website Articles
Liverpool Lime Street travel advice during ‘Big Eurovision Welcome’ event
4 May 2023
Operational travel advisory confirming the event as the opening ceremony of Eurovision 2023 in Liverpool and warning rail passengers to plan ahead because of expected crowds.
Visit Source →
12
Merseyside Police · Website Articles
Merseyside Police would today, Sunday 14th May, like to thank everyone for making Eurovision 2023 a huge success
14 May 2023
Post-event policing statement saying the nine-day Eurovision event in Liverpool passed off safely and without major incidents overall. It is relevant context for the wider event week, though it does not specifically quantify the Big Eurovision Welcome crowd incident.
Visit Source →
13
Merseyside Police · Website Articles
Liverpool calling...we want to make sure you have a wonderful time in our city
4 May 2023
Pre-event policing advisory showing official planning for the Eurovision week and the expected influx of visitors into Liverpool. Relevant background context.
Visit Source →
14
The Guide Liverpool · Website Articles
The National Lottery’s Big Eurovision Spectacular Opening makes Eurovision history
8 May 2023
Describes the event as the official curtain-raiser to Eurovision 2023 and says over 25,000 people attended. Useful for post-event crowd-size reporting and event description.
Visit Source →
15
The Guide Liverpool · Website Articles
The Big Eurovision Welcome event illuminates St George’s Hall with Charlie Mackesy illustration
8 May 2023
Post-event feature describing the event as the official curtain-raiser and summarising the staging and performers. Relevant for confirming event identity and location.
Visit Source →
16
Good News Liverpool · Website Articles
National Lottery’s big Eurovision welcome wows crowds
8 May 2023
Reports that the audience was over 25,000 and describes the event outside St George’s Hall as the opening show for Eurovision in Liverpool.
Visit Source →
17
Birkenhead News · Website Articles
Liverpool hosts spectacular Eurovision opening ceremony
8 May 2023
Reports that the audience was over 25,000 at the opening show outside St George’s Hall. Relevant as another matching contemporaneous account of the same event.
Visit Source →
18
Motionhouse · Website Articles
The National Lottery’s Big Eurovision Welcome show
Date not clearly stated on accessible page
Production page stating the event took place in Liverpool on Sunday 7 May and was watched by a crowd of 25,000 people. Relevant for post-event crowd-size reporting.
⚠️ Date not clearly stated on accessible page
Visit Source →

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