Emergency+

Nation-wide it is estimated 65% of calls to Emergency Triple Zero (000) are made from mobile phones, with many people unsure of their exact location. This makes it difficult for operators to accurately and quickly dispatch emergency services.

The Emergency+ App offers callers the ability to verbally provide emergency operators with their location information as determined by their smart phone’s GPS functionality.

It also provides users with the contact numbers and a short explanation of when to call other service for support numbers such as the Police Assistance Line (131 444) and the State Emergency Service national call centre (132 500). ACT Policing receive on average 2200 calls a month to Emergency Triple Zero (000), with around 50 per cent not attributable to a life-threatening emergency.

The Emergency+ App was produced and developed by Fire & Rescue NSW and the Triple Zero Awareness Working Group. The ACT Emergency Services Agency receives an average of 5000 calls to Emergency Triple Zero (000) a month.

esa.act.gov.au

Fires Near Me

This is the official service of the fire services in Australia made available for a range of mobile devices.

This application provides information on current incidents throughout the ACT, surrounding NSW region and the rest of the country. It also provides information on total fire bans.

Fires Near Me was produced by and is managed by the NSW Rural Fire Service. The ACT Emergency Services Agency provides a live data feed of fire incident information into the application.

The application gives users the ability to source information on incidents near them, using the ‘Fires Near Me’ function.

esa.act.gov.au

Guidance

Provision of toilets at Public Events

health.act.gov.au

Legal issues to consider when holding events